Water Sector Billing Software, compliant with ARERA resolutions.

Invoicing software

Automate your
business 
processes

Invoicing software

Our solution is designed to automate the fundamental processes of the Water Sector, following an approach oriented towards digital transformation and in full compliance with the high standards of service quality required by ARERA.

STRUCTURE
Native cloud solution delivered in multi-entity SaaS mode
Customer contact center
Contracts, Readings, Invoicing, Collections and Arrears
ARERA regulatory compliance
Performance analysis and basic reporting
Technical activities and workforce management
Basic cartographic module for managing the georeferencing of utilities
Pago PA payment cart
Forwarding notifications through PND
Componenti
Organization chart

hierarchical organization of the Administrative/Operational structure both internal and external to the manager.

Documentary

organization of practices and documents , in compliance with the AGID Documento Informatico rules, for collation, archiving and conservation.

CRM

scalable platform that can be integrated with third-party systems. Integrated and efficient management of the acquisition of new contracts and post-sale customer care service processes.

Mobile and Web APP

service management structures and relationships with the manager, through native apps for the IOS/Android world and web portal.

BILLING

Billing is placed at the center of the backoffice processes , making all the functions available for managing invoicing.

READING

reading activities are managed with processes that use various methods such as manual readings, self-readings, metering or external flow.

BENEFITS
Time reduction

There is a simplification and automation of data, information and control management activities which favor the reduction of errors and waste.

Efficiency in delivery

The efficiency in the provision of the service allows us to streamline and reduce the times for using the services, eliminating those linked to back-office activities.

Real-time communication

The customer is informed and updated in real time of the evolution of their practice via digital devices .

Process efficiency

Each process and procedure is carried out with maximum efficiency according to customers and operators.

Complete compliance

Each procedure complies with the management of the processes and metrics used by ARERA for tracking the manager’s contractual performance in the provision of services to the user.

Regulatory reporting

The system provides advanced dashboards for real-time tracking of contractual performances compliant/non- compliant with RQSII standards , radically simplifying the creation and export of the data necessary for the data collection required by the Authority on contractual matters.

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